RUGGED COMBO 3 TOUCH
CLASSROOM BEST PRACTICES
Get the most out of your Rugged Combo 3 with these tips:
DO
" Take similar care of iPad as you would with a laptop
" Close the case with the magnetic latch in place when not in use
DON'T
" Intentionally damage the case
" Place objects between the iPad and keyboard when closing the case as it can damage the screen and/or keyboard
TROUBLESHOOTING
If the Rugged Combo 3 Touch keyboard is not typing when connected to the Smart Connector, try these solutions:
" Ensure the Smart Connector on the iPad and the keyboard are clean and free of debris
" Soft reset the iPad
1 Press and hold the power button and the home button simultaneously
2 Wait until the iPad reboots and an Apple logo appears on screen
3 Release the two buttons
4 Test the keyboard once fully booted up
" Update iPadOS to the newest version and test functionality
" If another iPad with a Smart Connector is available for testing, please test the keyboard on the other iPad.
If it functions with a different iPad then the keyboard is working as intended then the issue is likely related to the Smart Connector on the iPad.
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Published May 2021